Privacy Policy

As at 03 September 2026

VC Lawyers (also means “us” “we” “our”) provides legal and paralegal services in the areas of Wills and estates; estate planning, tax, and superannuation; family law; conveyancing and property transfers; property and construction law; leases; corporate, commercial, and technology law.

We discuss in this Privacy Policy the types of information we collect from you, and on how we collect, hold, use and disclose your personal information. We collect this information in order to effectively deliver our services, and also to improve same.

The Information We Collect and Hold

Personal information

We collect personal information directly from you. Personal information may also be collected from third parties including government units, referrers, brokers, agents, and your adviser(s) for the rendition of the services. This may be through visiting us or meeting with our representatives, communicating with us (e.g. by physical post, email, social media, telephone or text message), registering to attend, present at, or otherwise participate in a meeting, conference, or event hosted or presented by us, and/or engaging us to provide services including when you supply KYC (Know Your Customer) information in response to our direct request.

If we use a credit reporting body for electronic identity verification, we will seek your express consent prior to doing so and offer an alternative means of verification (for example, certified copies of identification documents), as legally required.

We will provide you with a collection notice at or before the time we collect your personal information.

We may also collect sensitive information where required for compliance with the AML/CTF Framework or where otherwise permitted by law.

We may conduct ongoing monitoring of transactions and client information to comply with our AML/CTF obligations.

For prospective client enquiries, we may collect your name, business name, role or position, telephone, mobile, address, email address, and other contact details. Other information we may collect from you are the areas in which you or your business operates, or information relating to your circumstances and affairs relevant to the matter/s in which we are instructed.

For enquiries in relation to working with us, and for job applications, we may collect your name, email address, and contact details, including information about your qualifications, skills, and work experience. You also provide us with your consent in the collection of your sensitive personal information when you upload your CV or résumé in our website contact form.

For clients in the European Economic Area, we only collect personal data that were freely given by you. When you provide us with your personal information, you give your consent that we will only use your data in the implementation of our contractual agreement. Please advise us of any other restriction in the use of your personal data.

Cookies and other data

We are using session cookies, persistent cookies, and third-party cookies in our website. Cookies are in plain text format stored in your device to store data once you access our website. Information such as browser type (for example, Internet Explorer, Chrome, or Firefox), and registered public IP address may be collected when you visit or access our website. A public IP address is a decimal number registered to you for use to communicate on the Internet. We may also collect general geographic area associated with your IP address.

You may set your internet browser to reject the cookies or prompt you each time a cookie is offered. Cookie rejection may, however, limit your browsing capacity.

Keeping Information Secure

VC Lawyers is committed to ensuring that the security of your personal information is held at the highest standard, and with regular monitoring of possible threats and hazards being implemented in our systems and infrastructure. We utilise robust precautions to protect the confidentiality and security of your data by employing technological, physical, and administrative security safeguards, such as firewalls and Secure Socket Layer (SSL) technology. Despite the process and means of security that we implement for the protection of your data, we nevertheless cannot guarantee full and absolute security of your data.

How Information Is Used and Disclosed

We will only use or disclose your personal information for the purpose for which it was collected.

The information collected will be used:

to provide the availed services based on our contractual arrangement;
to render client support;
to improve our services;
to assist in the operation of our business;
for necessary research;
for correspondence;
for those employment-related, to assess your suitability to our job vacancy.

You may opt not to provide your personal data. We cannot, however, guarantee full implementation of our services for lack of data.

Some information collected from you may be disclosed to firms we work with or to our outsourced providers. These entities have their own legal structures, and they operate hand-in-hand with us. We do not share any information unless the sharing of information is with your consent, or the information is necessary for the execution of our contractual agreement. The entities we share your personal information may operate outside of Australia. Where this occurs, we take all reasonable and necessary steps to protect your personal information against misuse or loss, ensure that the overseas recipient complies with the relevant privacy laws in Australia (including the APPs, specifically APP8), and may enter into an enforceable contractual arrangement with the overseas recipient that they will handle all personal information accordingly. In addition, a regular compliance check is being implemented to all our outsourced providers.

We may also share your information to third-party providers such as cloud storage services, e-mail marketing providers, and service providers who assist with auditing, accounting, legal, business consulting, and website or technology services that store your personal data. We take the utmost precaution and verification that our third-party providers are able to deliver the highest security in storing your data before any transfer is made.

Further, we will use or disclose your personal information in circumstances where required by law and/or expressly permitted by the Privacy Act 1988 (Cth), including if:

it is not reasonable or practical to obtain consent, and we reasonably believe use or disclosure is necessary to lessen or prevent a serious threat to life, health, or safety of any individual or public health and safety;
we have reason to suspect that unlawful activity or misconduct of a serious nature that relates to our activities or functions is being or has been engaged in, and we believe the collection, use or disclosure is necessary to take appropriate action in relation to the matter;
we reasonably believe that the collection, use, or disclosure is reasonably necessary to assist with the location of a person reported missing; or
we are compelled by law including:
- by warrant or subpoena;
- where we are required by request under statute or lawful order of a government agency or authority including law enforcement, courts, tribunals, and regulators; and/or
- to AUSTRAC and other government agencies without your knowledge or consent, including where we form a suspicion about a matter or transaction under the AML/CTF Framework.

Nothing in this Privacy Policy limits our obligations of confidentiality or client legal privilege. However, there may be circumstances where we are compelled to disclose confidential information to AUSTRAC under the AML/CTF Framework.

We are prohibited from notifying you of disclosures to AUSTRAC and may be prohibited from notifying you of disclosures to other government agencies or authorities.

AML/CTF Compliance and Identity Verification

To comply with the AML/CTF Rules in which we are a reporting entity, we may collect, use, and verify personal information and documents relating to clients and other relevant individuals. This may include information needed to identify and verify an individual or entity, establish whether a person is acting on behalf of another person, identify beneficial owners and controllers, understand the nature and purpose of a proposed retainer, assess money laundering, terrorism financing, or other illicit finance risk, and conduct ongoing monitoring of the client relationship and transactions.

For these purposes, we may:

request identification documents and supporting records.
collect information about ownership, control, source of funds, source of wealth, business activities, and anticipated transactions where relevant;
use electronic verification systems and other reliable and independent data sources;
compare information you provide against information held by government agencies, official registries, credit bureau, identity verification providers, fraud prevention agencies, sanctions lists, and other databases lawfully available to us;
conduct screening in relation to politically exposed person status, sanctions exposure, adverse media, fraud, or other compliance risks;
retain copies or records of identification materials, verification results, risk assessments, and related due diligence information; and
disclose information to service providers, regulators, law enforcement bodies, courts, tribunals, financial institutions, or other persons where authorised or required by law, or where reasonably necessary to facilitate compliance checks and legal services.

We will provide you with a collection notice at or before the time we collect your information.

If you provide us with personal information about another person for AML/CTF or related compliance purposes, you should ensure you are authorised to do so and, where required, that the individual has been informed that their information may be provided to us and handled in accordance with this policy.

We may be unable to commence acting, continue to act, process transactions, receive or disburse funds, or otherwise provide our services unless we are satisfied with the information and verification materials provided.

Where the law permits or requires it, we may also make and retain records, and use or disclose personal information without notifying you at the time, including where notification would prejudice law enforcement, regulatory functions or the detection or prevention of unlawful activity.

How Long We Retain Your Data

All information that has been collected will be retained on the basis of the retention period provided by law or regulation or until it is necessary for the fulfillment of our contractual arrangement. You have the right to direct us to delete your personal data unless there exists a legal requirement for the retention of the information.

Please advise if you require us to delete your data for either of the following reasons: (1) it is already inapplicable for the purpose of which it was collected; (2) withdrawal of consent; and (3) your data was unlawfully processed.

When we consider that personal information is no longer needed for any purpose for which the information may be used or disclosed in accordance with this Policy and that we are not required by law or court order to retain the personal information, we will take reasonable steps to destroy or de-identify the information. AML/CTF KYC Information and transaction records are kept for seven years after the business relationship ends or the transaction is completed, as required by the AML/CTF Framework.

Keeping Information Accurate and Up to Date

Reasonable steps are taken to ensure that all information is accurate, up-to-date, and complete. Please contact us immediately should you require an update, correction, or addition of new information in your data.

Access to Your Data

Access to your data will be provided to you so you could easily amend or correct or delete your personal data. You may also opt to provide us information with the corrections, if necessary, and we will amend any incorrect information for you. We could also provide you with the means of collection and the reasons why we have collected your data.

Third-Party Sites

You may find third-party links in our website. These added links in our website are for your convenience; and we are not, in any way, accountable for their services, or for their website postings. Our Privacy Policy only applies to us; and it does not include privacy policy of any third-party links.

Children

This policy is designed for individuals of legal age of their country. We do not deliberately collect any personal information from children or underage individuals. Please advise us immediately if any of your children have accessed our website and we will immediately delete or de-identify any data that has been shared by your child.

Changes in The Privacy Policy

We update our Privacy Policy on a periodic basis as we deem appropriate. We encourage you to review our Privacy Policy on a regular basis.

Feedback

VC Lawyers welcomes feedback and complaints about privacy issues. We will endeavour to resolve all complaints within 30 days. Please address all questions and complaints through:

Email: office@vclawyers.com.au
Telephone: 1300 078 362
Post: Suite 4, 45-47 Belmore Road, Randwick NSW 2031

If the matter has not been resolved, the aggrieved party may file complaints to the nearest relevant commission or authority.

VC Lawyers is a member of the DBA Group of Companies.

Give us a call: 1300 078 362